Complaint | Share your Experience

What happened? let us know what we did wrong, maybe we can make things right… perhaps you think this is the MyBookie.AG SCAM? or want to leave a MyBooike.AG WARNING!, here is the right place. remember this is a public forum and everything said is permanent, and you could probably also contact us privately to resolve any problems, that said go ahead and voice your concerns and complaints here.

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Customer Complaints at MyBookie Sportsbook & Casino

Not everyone agrees with our statement that “We offer the best sports betting around the world” – MyBookie.AG, take a look at what our customers had to say.

Read Complaints & Bad Experiences

3
3.0 rating
3 out of 5 stars (based on 230 reviews)
Excellent18%
Very good29%
Average17%
Poor7%
Terrible29%

Great job my bookie

5.0 rating
Thursday, April 25, 2019 11:47, EDT

Great service and great betting site. Only bad thing is the payouts are to steep. But other than that bravo!!!!!

ZV

Response from MyBookie Online Sportsbook

Thank you ZV for your feedback! We’re glad that you’ve had an overall positive experience thus far. We hope that your satisfaction continues! -BR

Honor your bets!!!

1.0 rating
Wednesday, April 17, 2019 1:42, EDT

I am so disgusted with mybookie. I had a parlay that you wouldn’t pay out because the game was called final in 7 innings and not a full game. Guess what I bet the over….so even if the game continued to 9 innings, it was like there would be less runs in the game. That fact you didn’t honor that bet has lost my business for life. And guess what….I’m a pretty shitty gambler so that a lot of money you’re missing out on me depositing. All because you wouldn’t honor the extra $100 to the parlay. Instead Bovada or BetOnline will be getting my thousands of dollar that I deposit and lose……great business model you got going there. Unless your respond back saying you will be honoring the rest of that parlay or even crediting it with free play for that amount I will not use your site anymore. I really hope barstool uses the screenshots I sent them of your rude customer service rep to put you guys on blast again for how you scam your customers. MB312960

Joseph

Customer service

5.0 rating
Tuesday, April 16, 2019 9:24, EDT

I’ve always been credited my bonuses after calling with credit issues

Alston

Response from MyBookie Online Sportsbook

Hi Alston, We’re happy to hear that our customer service department has been able to resolve the issues you may face. They work hard to do so in a swifty and seamless manner. Keep in mind that our customer support is available 24/7 and you can reach us via email, chat or call our toll free number 1-844-866-BETS (2387). -BR

Overall Pretty Good

4.0 rating
Tuesday, April 16, 2019 3:40, EDT

Overall pretty good – the lines I see are typically better than other places for the sports I play. While I have never had a problem depositing and/or collecting my money via Bitcoin I have noticed it does take significantly longer than other sites I have used. E.g. BTC deposit I have seen take as long as 1-2 hours, where other sites I use do it instantly…..I recognize they are waiting for the transaction confirmations (normally 6 confirmations if I recall), but if other sites can do it instantly then it does give them an advantage and it makes for a better experience. Same thing goes with withdrawals – I have never had a true issue with withdrawal but it does typically take about a day or two longer than another site I use.

AB

Good support. Do not like payout flexibility

3.0 rating
Friday, April 12, 2019 3:51, EDT

Support has been acceptable when needed. I have not been a fan of the rollover requirements and payout options.

Kirk