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MyBookie Rules

Sportsbook Bonus Info | Sportsbook Rules | Sports Betting Glosary | Sports Betting Explained | Sportsbook Odds and Lines

 

📃 MyBookie General Wagering Terms, Rules and Conditions

   

General Rules

  1. All rules and regulations are subject to revision by MyBookie Sportsbook, Casino, and Racebook without prior written notice to MyBookie Sportsbook, Casino, and Racebook members.
  2. Las Vegas rules, regulations, payoffs, and bet types apply where not covered herein.
  3. MyBookie Sportsbook, Casino, and Racebook management reserves the right to refuse or limit any bet or to restrict betting on any event at any time without advance notice.
  4. At our sole discretion, if we believe that there was suspicious wagering on a match or that the match itself was not played fairly, we reserve the right to suspend and remove the winnings and deposits from any accounts deemed to be involved.
  5. In compliance with Know Your Customer guidelines, and in seeking to guarantee our customers’ account safety and transactional effectiveness, our Verification Department will proceed to verify EVERY account’s information. Especially the mailing address and phone number. It is the customer’s sole responsibility to make sure all personal account information is accurate and current. MyBookie Sportsbook, Casino, and Racebook will NOT be held responsible for any processing or mailing payout mishaps resulting from account holders failing to properly update their account information.
  6. Any service that MyBookie Sportsbook, Casino, and Racebook offers is intended for recreational players only. We reserve the exclusive right to refuse, limit, or close any client account if we find that it is being used otherwise.
  7. Syndicate Betting is an act, prohibited by MyBookie, where accounts act together to place a bet or series of bets on the same event or competition, or when an account places a bet on behalf, or for the intended benefit, of another individual or other individuals. Where there is evidence of accounts acting together in this manner, MyBookie reserves the right to make the relevant bets void and/or withhold payment of winnings pending the outcome of investigations to determine whether (in MyBookie’s sole opinion), Syndicate Betting has taken place.
  8. Any account deemed to have engaged in the act of courtsiding will be permanently suspended. We reserve the right to suspend and remove the winnings and deposits from any accounts deemed to be involved.
  9. Promotions and bonuses are restricted to one per each of the following: Deposit, person, account, household, email, and/or telephone number.
  10. If, as a result of a Malfunction (technical, human, and otherwise), your account is credited with winnings that you would not have received were it not for that Malfunction, we will have the right to void the relevant and any related transactions (s) and withhold the relevant winnings. This applies even if the relevant gambling product or Bonus could have produced the same or similar amount of winnings without the intervention of the Malfunction, and it applies whether the Malfunction was apparent to you or to us or not. If you have withdrawn any such erroneous winnings, your account and remaining balance may be subjected to any action we deem necessary to recover those funds.
  11. If we discover or have reason to believe that you have exploited or participated in the exploitation of a fault, loophole, or error (including any Malfunction, Manipulation or Interruption) in the Services and/or in our (or any third party’s software); we reserve the right to action your account in a manner in which we deem fitting. This can include, but is not limited to: removal of account funds, bonus or freeplay credits, and/or deposited funds.
  12. You must be 21 years of age or older, and of legal age in your jurisdiction to use our services.
  13. You must have funds in your account to place a wager. MyBookie Sportsbook, Casino, and Racebook do not offer credit at any time, under any circumstances. You must provide proof of payment before MyBookie Sportsbook, Casino, and Racebook credits your account balance. Wagers will not be accepted if you do not have funds in your account balance.
  14. If you have a claim on a bet, you must contact us no later than 1 one week from the day the disputed bet was placed. Claims will not be honored after this period.
  15. We normally resolve claims on bets within 24 hours of receiving them.
  16. Generally, postponed and/or rescheduled sports events will constitute a No Action Wager, unless the match is rescheduled for completion within 48 hours. Football games must be played within the same scheduled week. if the game is not played during the scheduled week, all wagers will be settled as No Action.
  17. All wagers must be placed and accepted before the start of the sporting event on which the wager is based. Any bet placed after the event has started will be voided unless otherwise approved by a manager.
  18. MyBookie Sportsbook, Casino, and Racebook reserve the right to close any account or group of accounts that are suspected of fraud or abuse of our bonus program. If MyBookie Sportsbook, Casino and Racebook finds an account or group of accounts attached to customers who have conspired to fraudulently or maliciously manipulate our line offerings to guarantee themselves profits regardless of the outcome of the events, MyBookie Sportsbook, Casino and Racebook reserves the right to cancel any or all wagers and profits derived from such fraudulent activity as well as terminate the accounts permanently.
  19. MyBookie’s management reserves the right to refuse or limit the maximum amount allowed on any wager before acceptance of such wager. Members are not permitted to open multiple accounts, either in their name or someone else’s name, to circumvent the limits imposed by management. If a customer uses multiple accounts, all bets will be voided and profits will be reversed.
  20. All horse wagers must be placed two (2) minutes before the start of the race.
  21. MyBookie Sportsbook, Casino, and Racebook reserves the right to suspend any of its products at any time. When a product is suspended, any wagers entered will be rejected. MyBookie Sportsbook, Casino, and Racebook also reserve the right to cease wagering on any of its products indefinitely at any time without prior notice.
  22. In the case of an evident mistake on the posted line, scheduled time, or maximum wager, MyBookie Sportsbook, Casino, and Racebook will deem all wagers No Action and credit funds accordingly. No player can benefit from wagering on a clear error in our lines, scheduled times, or wager limits.
  23. For wagers on halftime lines, the second half plus any overtime period(s) are included when grading the results.
  24. All minimums, maximums, and betting payout prices are subject to change without prior written notice.
  25. Maximum Payouts & Maximum Winnings:
    • The maximum payout for any parlay is $100,000 and the maximum combined daily winnings for any account is also $100,000.
    • Winnings obtained using any “Bonus Buy” casino features in any game are subject to a $250,000 cap for any 24 hours.
  26. You cannot parlay the same team with both the point spread and the Moneyline. Multiple bets including parlays, teasers, and “if” bets are not accepted where the outcome of one part of the bet contributes to the outcome of another, as these are considered correlated plays. It is also prohibited to parlay, tease, or play “if” bets with the spread and total of any game where the full game spread is approximately 1/3 of the total for the full game.
  27. Free plays are allowed on straight wagers, teasers, and parlays on any sport, including props and live betting, on maximum odds of 200/1 with a maximum winning amount of $500 per wager, and cannot be used in the Casino.
  28. All rollover requirements must be met by wagering on sports. Casino live betting, Live Dealer, and Horse Racing action are all excluded from applying toward rollover requirements.
  29. If your account gets credited with funds in error, it is incumbent upon you to notify MyBookie Sportsbook, Casino, and Racebook of this mistake without delay. For accounts with negative balances, MyBookie Sportsbook, Casino, and Racebook reserve the right to cancel any pending plays, whether or not those wages were placed with funds resulting from an error.
  30. In the case of an obvious line error on a posted line, MyBookie Sportsbook, Casino and Racebook Sportsbook, Casino and Racebook reserves the right to either: Correct any obvious errors by settling winning bets at the ‘Correct Price’, which will be reasonably determined by MyBookie Sportsbook, Casino and Racebook Sportsbook, Casino and Racebook, or Void any bet placed on obvious line errors.
  31. MyBookie Sportsbook, Casino, and Racebook is a recreational sportsbook and will only accept recreational action and players. We reserve the right to close an account and/or forfeit winnings whenever we have identified any behavior that is deemed “non-recreational.”
  32. Steamers and/or originators are not accepted. If an account happens to fall under any of those 2 categories, management reserves the right to revoke free plays, cash bonuses, and winnings, and to limit or close the account.
  33. MyBookie Sportsbook, Casino, and Racebook defines “playing steam” or “chasing steam” as follows: Deliberately wagering on a line that is moving across several betting offices before MyBookie Sportsbook, Casino, and Racebook has moved it with the purpose of gaining an advantage. This is also known as “playing moves.”
  34. MyBookie Sportsbook, Casino, and Racebook require equal dollar amounts of action between full games and derived events. Derived events include but are not limited to live betting, quarter betting, team props, player props, and minor league sports determined at the bookmaker’s discretion.
  35. MyBookie Sportsbook, Casino, and Racebook reserve the right to suspend any account based on abusive behavior from the customer toward any MyBookie Sportsbook, Casino, and Racebook staff member. The account may be reopened after MyBookie Sportsbook, Casino, and Racebook have issued a warning to the client. However, if such abusive behavior continues, management reserves the right to terminate the account permanently.
  36. House Rules will supersede any verbal or written offering of any MyBookie Sportsbook, Casino, and Racebook staff member.
  37. For MyBookie Sportsbook, Casino, and Racebook recreational or exotic markets (props), all bets placed on or after an event’s result becomes public knowledge will be graded as “no action.”
  38. Real cash winnings accrued from any contest completed on the MyBookie.net site will be deposited into the player’s MyBookie.ag account. Players will only be allowed a one-time withdrawal of $500 from these winnings; any other cash winnings obtained from contest funds will be forfeited and removed from the account.
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MyBookie Sportsbook Rules: Legal Use of the Website

  1. MyBookie’s products and services may not be legal in some jurisdictions. The availability of the website does not constitute an offer, solicitation, or invitation by us for the use of or subscription to betting or other services in any jurisdiction where these activities are prohibited or regulated by law.
  2. It is the players’ responsibility to determine the law that applies in the country or jurisdiction where they reside.
  3. MyBookie Sportsbook, Casino, and Racebook monitor all accounts. If it becomes apparent that a player is accessing and using our services from a country or jurisdiction in which the use of the website is not legal, we reserve the right to cease the service and close the account.
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Bets Placed by Phone

  1. CALLER AUTHENTICATION – When calling MyBookie Sportsbook, Casino, and Racebook, the client must identify themselves and provide their correct MyBookie account number and their PIN number before placing a phone wager or gaining access or performing an action on their account information.
  2. CALL RECORDING – MyBookie Sportsbook, Casino, and Racebook record all conversations in case they are needed to settle any discrepancies originating from a phone call. MyBookie Sportsbook, Casino, and Racebook will listen to the recording to settle any disputes. After reviewing the recording, MyBookie Sportsbook, Casino, and Racebook will adjust accordingly.
  3. WAGER READ-BACK – MyBookie Sportsbook, Casino, and Racebook account managers will give customers placing wagers via phone call a final “read-back.” It is up to the customer to listen carefully and verify that the account manager has read back the wagers correctly.
  4. VERBAL CONFIRMATION IS FINAL – Once the customer confirms a read-back, all wagers will be finalized. The only way a wager will be canceled after a customer confirms a read-back is if the customer places a wager on the opposite side of the original wager.
  5. CALL DISCONNECTS – If a customer has placed a dollar amount on a wager and the phone call is disconnected or lost, the client will have to call back before post time to assure that the wager was accepted and finalized.
  6. MINIMUM WAGER – MyBookie Sportsbook, Casino, and Racebook accepts a minimum of $100 per wager, on wagers placed on the phone for Sporting and Racebook events.
  7. NO FREEPLAY – MyBookie Sportsbook, Casino, and Racebook do not accept Freeplay bets placed over the phone.
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Bets Placed on the Internet

  1. Customers must log in using their personal account number and password to wager or access their account information.
  2. It is the client’s responsibility to keep their password secure. All wagers placed in the account will be binding. Any unauthorized use of an account is the sole responsibility of the account holder. MyBookie Sportsbook, Casino, and Racebook cannot be held liable.
  3. It is the client’s responsibility to review wagers before submitting them and logging out to ensure all bets are placed correctly. All wagers placed on the internet are final and cannot be changed or voided.
  4. The standard minimum wager on a sporting event is $2 online, although the minimum can vary depending on the odds and lines taken.
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Live Streams and Match Trackers

  1. Despite making every effort to coincide with the information displayed on the streams and match trackers with the actual game, this may not always be possible. This information should therefore be used as a guide only. MyBookie Sportsbook, Casino, and Racebook assume no liability for the accuracy of the live stream or match tracker information.
 

MyBookie Sportsbook Rules regarding criminal activity, fraud, and collusion

  1. MyBookie Sportsbook, Casino, and Racebook reserves the right to suspend your account pending review if we have reasonable cause to believe that you are involved in any type of criminal activity, fraud, or collusion. We also reserve the right to freeze your account balance and/or close your account permanently. We reserve the right to deduct from your account any payouts, bonuses, or winnings due to activities that include:
  2. Being linked to any form of collusion, cheating, unfair or deceitful practices, or any other criminal activity.
  3. Bets placed, or games played, on which you have maliciously gained an unfair advantage on bets or games using collusive or deceitful practices.
  4. That you have been found to engage in deceitful or collusive behaviors at other online gaming businesses, including chargebacks, or any criminal activities that we deem harmful to our establishment.
  5. Fraudulent practice is defined as any activity using stolen, cloned, or otherwise illegal credit or debit cards to fund an account.
  6. Criminal activity is defined as money laundering or any other illegal activity.
  7. Unfair advantage, which is defined as the abuse of a fault, loophole, or error in our software. This also includes the use of computers known as “bots,” robots, or spiders.
  8. Collusion is defined as the use of multiple accounts to gain an unfair advantage, as defined in these rules and limits per account. This includes the use of beards and movers as a way to place wagers.
  9. We will conduct a thorough review of an account in which we believe collusion, cheating, fraud, or illegal activities have taken place.
  10. We reserve the right to inform our business units, third-party payment provider companies, electronic payment providers, or other financial institutions of any unlawful, fraudulent, or inappropriate activity.
  11. Clients are restricted to having a maximum of one (1) active account. Creation of new or duplicate accounts and/or accounts with similar information is subject to closure and review.
  12. Any accounts found to be associated with a previous account or individual, which is held in poor standing due to fraudulent activity, negative balances, or actions counter to the spirit of our rules and regulations, will be subject to permanent closure and/or balance forfeiture.
  13. Any account that is suspected of manipulating their location, personal information, or a masking device or service, will be subject to permanent account closure and/or blacklisting and/or balance forfeiture.
  14. It is the sole responsibility of the client to ensure that all purchases are honored. Any winnings associated with uncollected purchases are subject to forfeiture. In addition, we retain the right to pursue uncollected purchases through both in-house and third-party collections that may file a derogatory credit report at their sole discretion.
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❓ MyBookie Help Center Sportsbook

 

All About Rollover

What’s a Rollover?

MyBookie applies rollover to all bonuses. Rollover is a preset amount of bets that you must place before you can withdraw.

In simple terms, this means that when you receive a bonus, you must bet (or rollover) the bonus cash and deposit that you receive a set number of times before you can turn it into real cash and withdraw it.

Very important information:

  1. Sports Bonuses must be rolled over in the sportsbook. Casino bonuses in the casino. Casino action does not count towards sports rollover, sports action does not count towards Casino rollover. If you plan to only play in the Casino, don’t take a sports bonus. If you plan to only play in the Sportsbook, don’t take a casino bonus.
  2. Sports rollover is accumulated based on the win amount when you bet a favorite, and the risk amount when your bet is at plus odds (more on this below). If your wager happens to lose, you’ll get full credit towards rollover for the risk amount.
  3. If you take a bonus when you have a balance or pending wagers, you will stack your rollover requirements one on top of the other. Meaning, you will add additional rollover requirements that have to be met before a withdrawal. Please keep this in mind when taking reload bonuses.
  4. If you do not want to deal with meeting the rollover requirement, don’t take a bonus. If you are reading this page and now realize you don’t want to meet rollover, we can remove the bonus from your account, so long as you haven’t used it. If you have used the bonus, you must meet the rollover requirement to withdraw.

How Rollover is calculated

When your wagers settle, your contribution to your rollover requirement will be calculated based on the results.

Rollover = Deposit Amount + Bonus amount multiplied by the rollover. This is all displayed when you make a deposit and activate a bonus. As an example, if you deposit $100 and receive a $25 bonus, with a 6x rollover, you need to place: $750 in wagers before you can withdraw (($100+$25) x 6).

^   MyBookie Sportsbook Rules: How Rollover is Calculated MyBookie  

How do my wagers count towards rollover?

For winning wagers, rollover is accumulated based on the lower risk or win amount. Meaning, if you bet on a favorite (-101 odds or more), your win amount is what counts towards rollover. If you bet $100 at -1000 odds, you get $10 counted towards your rollover. If you bet on an underdog (+100 or lower), then your risk amount is counted. If you bet $100 at +200 odds, you get $100 counted towards the rollover.

If your wager happens to lose, we will count the full risk amount regardless of the odds attached; meaning that a $100 bet at -1000 odds will count as $100 towards your rollover requirement, should it lose.

All wager types count towards rollover: Straight Bets, Parlays, Teasers, Round Robin, and If-Bets.

** Casino, Horses, and Props Builder bets do not count towards the rollover from Sports bonuses

Why is this so complicated?

MyBookie has the easiest rollover requirements in the industry. Some sportsbooks restrict what sports and markets count towards the rollover. Some don’t give you the bonus upfront. Some won’t let you access the remaining bonus funds if your account goes to zero. Some only give you the bonus if you lose your first wager.

Let’s compare
The current MyBookie 50% signup bonus vs an unnamed Sportsbook with a 20% Signup Bonus.

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MyBookie Unnamed Sportsbook
50% Bonus Percentage20% Bonus Percentage
$100 Bonus Amount$100 Bonus Amount
$200 Deposit Required$500 Deposit Required
10x on Deposit + Bonus Rollover25x on Bonus Only Rollover
$3,000 Rollover Required to Withdraw$2,500 Rollover Required to Withdraw
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Both MyBookie and the unnamed Sportsbook give a bonus of $100. While MyBookie does have $500 more in rollover, you have to deposit $300 less to get it. MyBookie lets you earn your rollover on every bet that you place, whereas the unnamed Sportsbook restricts wagers that count towards rollover at -300 odds or less. MyBookie gives you the $100 bonus immediately, whereas the unnamed Sportsbook gives you $1 in bonus money for every $25 placed. At MyBookie, if your balance somehow gets to $0, you can still use the full $100 to get back in the profit; at the unnamed sportsbook, you can not use or access the bonus once your cash balance goes to $0.

We’ll leave it up to you to decide which is better, but before you do, take into account that the $500 less rollover you have to do at the unnamed sportsbook is full of hidden terms and conditions. Is it really $500 less, or does it just appear to be?

How can I tell how much rollover progress I’ve made?

Just click your name on the top right of the screen after you’ve logged in. Look for the bar called “Rollover Progress”. If that bar is fully green, you’ve met rollover. If it isn’t, you need to place some more bets before you can withdraw. To refresh the value, click the refresh button.

^   How can I tell how much rollover progress I’ve made?  

Bet and Get

BetandGet is a new promotion that will give you various prizes when you place a wager that qualifies. This promotion will be offered via the Bet Slip at the time that you are placing your wagers. Remember, in order to qualify for the promotion, you must first OPT IN to it.

How it Works

  1. When a promotion is available, an Opt In button will appear on the Bet Slip.
  2. Click Opt In. At this point a pop up will appear that shows you the terms of the promotion.
  3. Make sure to read the terms of the promotion, as many Bet and Get promotions have a minimum risk amount to qualify.
  4. Only Real Money wagers are eligible, wagers placed with Free Play do not count.
  5. When the Bet and Get is claimed and placed according to the conditions outlined, it will display a tag showing “Bet and Get” in your Open Bets.
  6. If the bet that was placed to claim the Bet and Get is Cashed out or Voided, you will no longer qualify for the Promotion.
  7. When the qualifying wager settles, you will receive the GET portion of the promotion.
  8. Your Account History will display which of your settled wagers contained the Bet and Get promotion.

Example Promotion: You may be offered 10 Free Casino Spins on Game X by placing an NBA Bet (qualifying wager).

  • When you add the bet to the bet slip, the bet slip will show an option to “Opt-In.” if the wager qualifies for the promotion.
  • Click this button, which will open a pop-up.
  • The pop-up will display the promotion details, and a “More Info” button will show the Rules and Terms and Conditions.
  • Click “Claim” to receive the promotion. If you do not CLAIM, you will not qualify for the promotion.
  • You also MUST place the wagers and confirm them using your cash balance.
  • Once your qualifying wager settles, you’ll be credited as outlined in the promotion (e.g., 10 Free Spins)
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Parlay Boost

How it Works

  1. Place a parlay of 3 selections or more.
  2. If your bet wins, we will add a bonus of 2 – 28% to your winnings. The bonus amount is dependent on the number of selections.
  3. Bonus is paid as cash and added to your withdrawable balance.
  4. Bets placed with Free Play do not qualify for this offer.

Terms and Conditions

Parlay Boost Breakdown Table:

Number of Selections in Parlay

Boost Percentage

2 Selections

0%

3 Selections

2%

4 Selections

4%

5 Selections

6%

6 Selections

8%

7 Selections

10%

8 Selections

12%

9 Selections

14%

10 Selections

16%

11 Selections

18%

12 Selections

20%

13 Selections

22%

14 Selections

24%

15 Selections

26%

16 Selections

28%
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  • This offer is only available to new and eligible customers.
  • Parlay boost will only apply to parlays where all selections are pre-match.
  • Parlay boost will not apply to any parlay with a live selection(s).
  • Parlay boost will not apply to any parlay with a selection lower than -1000 odds.
  • The Maximum Win amount on any boosted parlay is $100,000.
  • This boost will not apply when the bet has been cashed out.
  • If any selections are postponed/void or result in a push then the bonus will still apply, but the percentage boost added will reflect the actual number of winning selections.
  • Where any term of the offer or promotion is breached or there is any evidence of a series of bets placed by a customer or group of customers, which due to enhanced payments, Free Play or any other promotional offer results in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, MyBookie may reclaim the boosted payment, Free play, refund payment or element of such offers and/or void any bet funded by the Free Play or Boosted Winnings.
  • In addition, where there is evidence of such activity, MyBookie may levy an administration charge on the customer up to the value of the Boosted Winnings, Free Play, or refund towards the administrative costs incurred in identifying and taking action against the activity.
  • MyBookie may reclaim any boosted amount, Free Play, refund amount or enhanced payments that have been awarded in error.
  • MyBookie may, at any time, make amendments to this promotion and may cancel this promotion with no advanced notice given.
  • MyBookie reserves the right to restrict the Boosted Parlay promotion, and all other promotions, from accounts deemed non recreational.
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Profit Boost Token

Profit Boosts take your betting odds and change them in your favor–boosting your winnings when the bet hits. Use Profit Boosts on pre-game bets and Live Profit Boosts on live bets.

  Profit Boost Token  

For example, say you have a 20% Profit Boost token and you use it on the Cowboys Winner (incl. overtime) at +248 odds. We will boost your odds by 20% to +297. So if you win, your payout would be increased by 20% to $29.76 as opposed to $24.80

Terms and Conditions

  1. Profit Boosts are for real money wagers only. Profit boost tokens can not be used with Free Play.
  2. Profit Boosts must be opted in to by selecting the toggle button below the odds to ON. The button will become green when this is done.
  3. Performing this action will cause the odds to increase and indicate that the boost is ready to be applied to your bet.
  4. Cash Out is not available when a Profit Boost Token is used.
  5. Profit Boost tokens have a maximum additional amount that can be won on the boost which will be noted on the information button. Any additional winnings above the maximum additional win amount generated directly from the boost will not be credited. If the information button is not displayed, the maximum additional winnings generated by a boost token will be $1000.
  6. Each boost is different, make sure to read all of the Terms and Conditions by clicking the information button next to the boost.
  7. Profit Boost tokens can not be used in conjunction with other promotional offers.
  8. We reserve the right to restrict any account from participating in the profit boost token, and will remove any additional funds generated by the profit boost token from the account should it be found that the profit boost token system was abused.
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💰 Mybookie Payouts

Payout Help

How to Request a Payout

Follow these simple steps to collect your winnings:

  1. Log in to your MyBookie account.
  2. Go to “Cashier” and select the “Payout” tab.
  3. Select your preferred payout method: Bitcoin or Bank Wire Transfer.
  4. Our system will conveniently display your:
    • Current balance (including Open Bets)
    • Pending payouts
    • Available Balance
  5. After entering the payout amount, you’ll be prompted to verify by either entering the 6-digit code sent to your registered phone via SMS or by using your 4-digit PIN.

Once your account is verified and your deposit and bonus rollover are met, your payout will be processed.

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Payouts: Limits, Fees, and Delivery Times

Below is a list of withdrawal methods and the fees associated with each method and amount. We recommend using Bitcoin (BTC) because it has no payout fees.

 
Payout Method
Review Time Frame
Delivery Time Frame
Processing Fee
Bitcoin (recommended) Up to 24 hrs Up to 24 hrs Free
Bank Wire 1-2 days 5-7 business days $35 for payouts between $100 and $500, $50 for payouts between $501 and $5,000
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  • We process withdrawals on a first-come, first-served basis.
  • MyBookie accepts payout requests 7 days a week. We send payouts Monday through Friday during regular banking hours.
  • Bank Wires’ internal review of payout submissions takes 1 to 2 days and 5 to 7 business days to process the transaction. Bitcoin payouts take 12 to 24 hours for the funds to be in your wallet.
  • The withdrawal fees will be deducted from your MyBookie account balance. We will immediately cancel your payout if your account balance falls below the requested payout amount at any time.
  • You may request a maximum of one withdrawal per payout method each week.
  • You must roll over all deposited funds at least 1x before requesting a withdrawal.
  • Before processing your withdrawal request, we ask you to provide verification at least once. At MyBookie’s exclusive discretion, we may require proof of identity through ID documents or SMS (US only).
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Documents and SMS

As part of our commitment to the prevention of underage play, Responsible Gaming practices, Know Your Customer (KYC) requirements, and our security procedures, we may request identification and/or financial documents before we process your withdrawal.

  • We may require the following documents:
  • Photo of the front and back of one piece of signed government-issued photo ID – Driver’s License, Passport, or State identification card (State ID card)
  • We may also require a photo showing the front and back of the credit cards you have used to deposit. Make sure that: the first 6 digits and last 4 digits on the card must be visible, the expiration date is readable and the name of the cardholder is visible.
  • Proof of Address – we may request a bank or credit card statement or a utility bill (not older than 60 days).

To send your documents:

  1. Login to your MyBookie account.
  2. Tap/Click on your My Account menu.
  3. Navigate to the “Messages” section.
  4. Tap/Click on the “Compose Message” button or the icon shaped like an envelope in your mobile device.
  5. A ‘Compose message window’ will be presented to you.
  6. In the””Subject” line, enter “ID documents”.
  7. Click on the “attachment” icon shaped like a “paper clip”.
  8. Attach your digital document files.
  9. Click “Send”.
  • Document verification normally takes 24 hours, although it can take up to 72 hours during peak periods. We appreciate your patience.
  • Your documents are stored securely and will not be shared with third parties.
  • File types: .PNG, .PDF or. JPEG only max. 2 MB
  • All 4 corners of each document must be visible, otherwise, the document will be declined.

**You do not need to send the documents proactively, only at the time of payout, unless requested by our security team.
Once your account is verified, you may submit your payout request.
We can only accept legible, clear, and un-cropped copies of documents.

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Digital photos

  • We suggest that you use a scanner, digital camera, or smartphone to take clear photos of documents.
  • If you’re sending digital photos of your documents, take the photos in a well-lit room and without flash.
  • You can also activate the macro feature on your digital camera or smartphone for photos taken from a close range. You can find this feature in your digital camera/smartphone focus settings.
  • We do not accept black-and-white photos of documents.

Scanned photos

  • Send us color copies of at least 600 dpi image resolution for good-quality photos.
  • We do not accept black-and-white scanned copies of documents.

As part of our Responsible Gaming and KYC practices, when you request a withdrawal, we will ask that your account is verified.

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SMS Mobile Phone Verification

To verify your payout request, you must validate your phone number by entering a 4-digit code that is sent to your phone via SMS (US only).

  1. Login to your account.
  2. Select Cashier from the menu.
  3. Select the ‘Payout’ tab.
  4. At this point, you will be presented with a phone verification pop-up.
  5. Check that the registered phone number is correct.
  6. Click on the “Send code to…” button
  7. We will send a verification code to your phone.
  8. Enter the 4-digit code.
  9. Your account should be verified, and you may continue with your payout request.
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Payout FAQ

These are the answers to the most frequently asked questions, or you can contact us directly for 24/7 assistance.

Why was my payout rejected?

The three most usual reasons for withdrawal rejections are:

  1. Rollover requirement not met. Follow these instructions to calculate your rollover. If you think you’re getting close to being eligible for a payment, contact MyBookie Support, and we’ll let you know if you’ve met the rollover requirement of your bonus.
  2. MyBookie account is not verified. We should have asked for SMS phone validation and/or identity documents.
  3. Bank wires: invalid banking information. Click here for details on how to resolve this.
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All bonuses come with a “rollover requirement”. A “rollover requirement” is an amount you must bet (graded, settled wagers only) before requesting a payout. You do not need to win or lose that amount. You simply need to put that amount into action.

For Example

A bonus has a 10x rollover. When you deposit $100, we will give you a bonus of $50. The rollover is 10x the deposit + bonus. Therefore:

$100 + $50 = $150.
$150 x 10 = $1500.

That means you will need to put $1,500 in action before cashing out. The bets are cumulative.

So the more you play, the sooner you will meet your rollover and cash out your winnings!

For more information about rollover requirements, visit our Rollover Help Section. For an in-depth explanation and examples of Casino Rollover visit this link.

What types of identity documents do you accept?

We accept the following government-issued photo IDs:

  • Passport
  • Driving License
  • National Identity Card
  • State ID card

We conduct our business under the strictest security and privacy policies. Your documents will be handled by specialized staff and stored in a secure location in accordance with our Privacy.

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How do you process payouts?

MyBookie accepts payout requests 7 days a week. We send payouts Monday through Friday during regular banking hours.

For any Bank Wire payout submitted, the first review day will be taken as the next day’s submission

We process withdrawals on a first–come first–served basis. You may request a maximum of one withdrawal per method each week.

The minimum withdrawal amount for all withdrawal options is $100 except for Bitcoin, which is $25.

Request your withdrawal now or visit our Withdrawal Terms and Conditions.

Can I cancel my payout?

You may cancel or modify a pending payout request while still under review. Unfortunately, once the request is authorized by our payouts team, it cannot be canceled or modified.

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Payout Terms and Conditions

IMPORTANT

  • Withdrawals are processed daily on a first-come, first-served basis. As long as all pre-authorized or pending deposits to a MyBookie account have been settled we can process a withdrawal in as little as 1 business day.
  • Should a player’s account balance drop below the requested withdrawal amount at any point, the withdrawal will be automatically canceled.
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Withdrawal Terms and Conditions

  1. Limits on the minimum withdrawal amount vary according to your selected payout method. Please review this table for detailed information.
  2. We process withdrawals on a first-come, first-served basis. Withdrawal requests take approximately 2 business days to be processed. Requested withdrawal funds will be deducted from the player account upon completing the authorization process.
  3. Only players who have made at least one successful deposit are eligible to withdraw funds from their MyBookie account.
  4. Players must roll over all deposited funds at least 1x before requesting a withdrawal.
  5. All players may request a maximum of one withdrawal per payout method each week for a maximum of $10,000 in total. The maximum Bitcoin payout is $5000 and the maximum Bank Wire payout is $5000.
  6. All players who receive a sports bonus must complete their rollover requirements before a withdrawal request. The rollover is the number of times a player must put into action the total amount of the deposit, plus reimbursed fees and bonuses. The rollover can only be completed with sportsbook volume.
  7. MyBookie accepts withdrawal requests 7 days a week.
  8. During the holiday season or due to Bank holidays, some payment providers and financial institutions experience shorter working hours, which may impact withdrawal time frames. We suggest allowing ample time, on top of the usual time frame, for your funds to be credited.
  9. MyBookie sends withdrawals Monday through Friday during regular banking hours.
  10. Any withdrawal request submitted after 2 PM ET will be taken as the next day’s submission.
  11. MyBookie will only process withdrawals in the name of the account holder.
  12. If the player has a pending deposit, we are unable to process any withdrawal request until that deposit has been settled. Deposit settlement may take up to 5 to 7 business days after the player’s original deposit date.
  13. For the protection of our player’s data and the security of their account, all players must place all withdrawal requests by navigating to the cashier section of their accounts and making the request online.
  14. All terms and conditions, including rollovers, play-through periods, and required documentation, must be completed and received before a withdrawal can be processed.
  15. The submission of a withdrawal request does not guarantee approval of the withdrawal. All withdrawal terms and conditions must be met.
  16. MyBookie reserves the right to verify the identity of the account holder by requesting proper documentation that will prove the account holder’s identity. Documentation requested might include a valid photo ID and copies of any credit card(s) used before processing a withdrawal. Failure to provide this documentation will result in a cancellation of the withdrawal request.
  17. Players are responsible for ensuring that all personal information including physical mailing addresses, phone numbers, and email addresses are up-to-date and valid.
  18. Players will be required to verify their identity at least once before any withdrawal request is processed. Verification processes will be defined by MyBookie.
  19. Withdrawals may be sent via a different method than the one originally requested. We will notify the player of any changes should that be necessary.
  20. Payment instructions for Bitcoin withdrawals will be provided online by the cashier. A verification code will be sent to the player’s phone number registered to their gaming account to confirm the withdrawal request has been entered.
  21. Players may cancel or modify a pending withdrawal request while still under review. Once the request is authorized, it cannot be canceled or modified.
  22. Withdrawal methods, limits, and fees are subject to change without prior notification.
  23. MyBookie reserves the right to deny, reverse, or hold any withdrawal request if MyBookie suspects fraud or if the terms and conditions are violated in any way.
  24. Withdrawal rules will take precedence over any verbal or written offering by any employee.
  25. Real cash winnings accrued from any contest completed on the MyBookie.net site will be deposited into the player’s MyBookie.ag account. Players will only be allowed a one-time withdrawal of $500 from these winnings, any other cash winnings obtained from contest funds will be forfeit and removed from the account.
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How to withdraw via Bitcoin

Bitcoin is the easiest, cheapest, fastest, and most private way to get your MyBookie winnings. To get your winnings paid to your Bitcoin wallet, follow these steps:

 
  1. Open your Bitcoin Wallet and copy your Bitcoin Address.
  2. Login to your MyBookie account.
  3. Click on Cashier.
  4. Click the Payout tab.
  5. Select Bitcoin, enter the withdrawal amount and paste your Bitcoin wallet address.
  6. Click Withdraw.
  7. Choose SMS or PIN to receive a verification code or enter your PIN number.
  8. Click Confirm Withdrawal.
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All Bank Wire payouts go through an internal review (1–2 days). Bitcoin payout requests are generally processed within 12–24 hours.

Your verification code expires 5 minutes after your request. You can generate up to 5 codes in 24 hours — enter it quickly.

If you are not receiving your Verification Code it may be blocked on your account. To reactivate SMS, please send your payout request along with your Bitcoin Address to [email protected].

MyBookie will never provide a wallet address via promotional email or request your password/PIN via email.

Fees and timeframes

Payout Review Business time
Internal review time + Processing Time 12–24 hrs
Minimum payout $25.00
Maximum payout $5,000
Fees None — Bitcoin is the cheapest, fastest, and most secure option
  • Once your withdrawal is submitted, funds typically show in your wallet within 24 hours. If you haven’t received them, please contact us.
  • See the Withdrawal Terms & Conditions for more details.
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FAQ

I did not receive the SMS code
→ If you are not receiving your verification code it may be blocked on your account. To reactivate SMS, send your payout request and Bitcoin address to [email protected].

I have not received my BTC payout
→ If you haven’t received funds three business days after request, email [email protected] and include your wallet address. A payout representative will follow up.

How do I get started with Bitcoin?
Visit our Crypto page.

I forgot my PIN. How do I reset it?
→ Contact account management via live chat: contact us.

Recommended wallets: Exodus, Blockchain, or Jaxx are suggested for initial receipt — do not send funds directly to an exchange.

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Payout: Wire Transfer How to request

Follow these steps to submit a Bank Wire payout request:

  1. Take a screenshot of your bank statement showing your name, routing, and account number.
  2. Log in to your MyBookie account.
  3. Go to the Cashier, then click on the Payouts tab.
  4. Enter the amount you wish to withdraw and select Wire Transfer.
  5. Tap Add New Account and fill out your bank details (the account must be under your name and accept international transactions).
  6. Upload the bank statement screenshot.
  7. Click Submit.

After your request is submitted, funds will remain under your gaming account until the payment gets authorized. If there are no funds at the time of authorizing your request, it will be rejected.

 

NOTES

  • After your request is submitted, funds will remain under your gaming account until the payment gets authorized. If there are no funds at the time of authorizing your request, it will be rejected.
  • MyBookie reviews and processes payout requests Monday through Friday from 8 a.m. to 2 p.m. ET, except holidays.
  • Please allow 2 business days for MyBookie to process your payout request. Once your payout has been approved, it will take an additional 5 to 7 business days to complete the transaction.
  • If you don’t receive your funds after 10 business days, email [email protected] and attach your transaction history from your bank account for the period beginning on the day that you requested the payout.
  • For more information about Max and Min, fees, and timeframes, visit this link.
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️🔎 MyBookie Privacy Policy

MyBookie provides visitors with an interactive and personalized online betting experience. The site may use Personally Identifiable Information (Name, e-mail, address, phone number) subject to the terms of this privacy policy. We don’t sell, barter, or rent the information collected to third parties. How we collect and store information depends on the section of the site you’re visiting, the activities you take part and the services you select. For example, you may need to provide some personal info to access certain features or services, such as news bulletins, mailers, or when you open a sports betting account. You may also need to provide information when you take part in contests or to access interactive areas of our site.

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Cookie Policy

Similar to many other sites, MyBookie also accrues info through the use of tools such as cookies and tokens that recognize and hold information from every visit. The cookie may also store the visitor’s username and password, sparing members from having to re-enter their credentials each time they visit the site. It also keeps track of the number of visitors and their actions while visiting the web page. In some cases, visitors and site members can choose not to provide us with information, for example by changing the browser settings to reject the use of cookies, but if you do, then you may be unable to access some services or may be asked to re-enter your account information.

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Data Collection Statement by MyBookie

At MyBookie, we are committed to providing you with the best gaming experience possible. To achieve this, we may collect and process various types of information and data. Here is an overview of the information we may collect:

Information Provided by You or Third Parties: This includes any information you or a third party may provide to us through our website. For instance, when you fill out forms on our website or submit information via email, we may collect details like your name, address, date of birth, and contact information.

Records of Communication: We maintain records of all correspondence, whether it’s conducted through our website, email, telephone, or any other means. This helps us serve you better and address any inquiries or concerns.

Responses to Surveys and Customer Research: Your feedback matters to us. We conduct surveys and customer research, and your responses are valuable in enhancing our services.

Transaction Details: Details of your transactions with us, whether through our website, over the phone, or by other methods, are recorded. This ensures smooth and secure financial interactions.

Website Visit Information: We gather data about your visits to our website and associated platforms we manage. This information includes traffic data, location data, weblogs, and other communication data, all of which help us optimize your online experience.

Documents and Verification Information: For purposes like credit checks, age verification, and identification, we may collect necessary documents and information. This could include details from your driver’s license or passport to ensure the security and compliance of our services.

Publicly Available Information: In line with responsible data collection practices, we may also obtain personal data from publicly available sources. This could include information from internet searches, regulatory sources like ASIC, and broadcast media, when it’s reasonable to do so and doesn’t infringe upon your rights and freedoms. Your privacy and security are of utmost importance to MyBookie. Rest assured that we adhere to data protection and privacy regulations, and our privacy policy provides detailed information on how your data is handled, stored, and safeguarded. We are dedicated to ensuring a safe and enjoyable gaming environment for all our users.

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Affiliated sites, linked sites, and advertisements

MyBookie expects its partners, advertisers, and affiliates to respect the privacy of our users, however, third parties may have their own privacy and data collection policies and practices. Although, since such activities are beyond the control of MyBookie and this policy, MyBookie has no responsibility for the actions or policies of such third parties. You should also note that any information voluntarily disclosed on message boards or in chat areas, can be viewed, collected, and used by third parties without our knowledge and may result in unsolicited messages from other web services.

 

Children’s Privacy Policy

We do not knowingly collect personal information from users under the age of 21. If we learn that we have personal information on an underage user, we will delete that information from our database.

 

Contacting Us.

We can be reached by contacting: Email: [email protected] Mail Address:7 Abraham de Veerstraat, Willemstad, Curaçao CW Netherlands Antilles

 

Changes to Mybookie Policy

MyBookie reserves the right to change this policy at any time, so we suggest members check this page periodically for possible changes. The continued use of our services following the posting of changes to these terms will mean you accept those changes.

 

Governing law

This policy and the use of this Site are governed by Netherlands Antillean law. If a dispute arises under this Policy we agree to first try to resolve it with the help of a mutually agreed-upon mediator in our legislation. The costs and fees related to a possible mediation will be shared equally by all the parties. If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration at the following legislation: Netherlands Antilles (And under the rules of Curaçao). Judgment upon the award rendered by the arbitration may be submitted to any court with jurisdiction to do so. MyBookie is controlled, operated, and administered entirely within the Netherlands Antilles. This statement and the policies outlined are not intended to acquire any contractual or legal rights in or on behalf of any party.

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