House Rules & Regulations

Bonuses & Rollover Requirements

Players ask about rollover requirements pretty often. Here’s what you need to know.

  • What is a rollover requirement?

    A rollover is an industry-standard wagering requirement that you must meet before your funds are available for payout. Most MyBookie bonuses come attached to a rollover requirement.

    If you claim a bonus, you must roll over, or wager, your bonus funds and the initial deposit amount before you are eligible for a payout. Sometimes you must roll over those funds multiple times. For sportsbook bonuses awarded on deposits, typical rollover requirements vary from 3x to 10x based on your deposit amount.

    If your bonus requires a 3x rollover, you must wager the full amount of your deposit and bonus at least three times before you can request a payout.

  • Are rollover requirements exclusive to MyBookie?

    No. Rollover requirements are standard for bonuses at online sportsbooks worldwide. MyBookie prides itself in offering its players some of the lowest rollover requirements in the industry.

  • How can I avoid rollover requirements?

    The only way to avoid a significant rollover requirement is to reject bonuses. However, per industry standard, all deposited funds must be wagered at least once prior to requesting a payout.

  • How can I find out my rollover requirement?

    Go to Cashier, and then click the info button next to your promocode to see the requirements associated with your deposit bonus. The rollover shown will be based on the combined amount of your deposit and the associated bonus.

  • I’ve started wagering. How can I figure out my remaining rollover requirement?

    Email help@mybookie.cr and we’ll let you know just how close you are to being eligible for your payout.

  1. All rules and regulations are subject to revision by MyBookie without prior written notice to MyBookie members.
  2. MyBookie management reserves the right to refuse or limit any bet, or to restrict betting on any event at any time without advance notice.
  3. In compliance with KYC (Know your Customer) guidelines, and in seeking to guarantee our customers account safety and transactional effectiveness, our Verification Department will proceed to verify EVERY single account by an SMS verification process. Select accounts may be required to verify the Mailing Address and Phone Number. MyBookie will NOT be held responsible for any mishaps in the processing OR mailing of any payouts, resulting from account-holders’ failure to properly update their account information.
  4. Any service that MyBookie offers is intended for recreational players only. We reserve the exclusive right to refuse, limit or close any client account if we find that it is being used otherwise.
  5. Promotions and bonuses are restricted to one per each of the following: Deposit, person, account, household, email and/or telephone number.
  6. You must be 18 years of age or older, and of legal age in your jurisdiction, to use our services.
  7. You must have funds in your account to place a wager. MyBookie does not offer credit at any time, under any circumstance. You must make proof of payment before MyBookie credits your account balance. Wagers will not be accepted if you do not have funds in your account balance.
  8. If you have a claim on a bet, you must contact us no later than (1) one week from the day the disputed bet was placed. Claims will not be honored after this period.
  9. We normally resolve claims on bets within 24 hours of receiving them.
  10. Generally, postponed and/or rescheduled sports events will constitute a No Action Wager. We’ll credit wagered money back to the account once the game has been officially postponed. Certain sports have exceptions. Examples include soccer, tennis and golf matches or tournaments where wagers may be valid for 24 to 48 hours.
  11. All wagers must be placed and accepted before the start of the sporting event on which the wager is based. Any bet placed after the event has started will be voided unless otherwise approved by a manager.
  12. MyBookie reserves the right to close an account or group of accounts that are suspected of fraud or abuse of our bonus program. If MyBookie finds an account or group of accounts attached to customers who have conspired to fraudulently or maliciously manipulate our line offerings to guarantee themselves profits regardless of the outcome of the events, MyBookie reserves the right to cancel any or all wagers and profits derived from such fraudulent activity as well as terminate the accounts permanently.
  13. MyBookie’s management reserves the right to refuse or limit the maximum amount allowed on any wager prior to acceptance of such wager. Members are not permitted to open multiple accounts either in their name or someone else’s name in order to circumvent the limits imposed by management. If a customer uses multiple accounts, all bets will be voided and profits will be reversed.
  14. All horse wagers must be placed two (2) minutes prior to the start of the race.
  15. MyBookie reserves the right to suspend any of its products at any time. When a product is suspended, any wagers entered will be rejected. MyBookie also reserves the right to cease wagering on any of its products indefinitely at any time without prior notice.
  16. In the case of an evident mistake on the posted line, scheduled time, or maximum wager, MyBookie will deem all wagers No Action and credit funds accordingly. No player can benefit from wagering on a clear error in our lines, scheduled times, or wager limits.
  17. For wagers on halftime lines, the second half plus any overtime period(s) are included when grading the results.
  18. All minimums, maximums, and betting payout prices are subject to change without prior written notice.
  19. The maximum payout for any parlay is $100,000 and the maximum combined daily winnings for any account is also $100,000.
  20. You cannot parlay the same team with both the point spread and the moneyline. Multiple bets including parlays, teasers and “if” bets are not accepted where the outcome of one part of the bet contributes to the outcome of another, as these are considered correlated plays. It is also prohibited to parlay, tease, or play “if” bets with the spread and total of any game where the full game spread is approximately 1/3 of the total for the full game.
  21. Free plays are only allowed on major sports and cannot be used on Casino, live betting and prop bets unless otherwise stated by a promotion. Free plays can ONLY be used as straight wagers.
  22. All rollover requirements must be met by wagering on sports. Casino, live betting and horse racing action are all excluded from applying toward rollover requirements.
  23. If your account gets credited with funds in error, it is incumbent upon you to notify MyBookie of this mistake without delay. For accounts with negative balances, MyBookie reserves the right to cancel any pending plays, whether or not those wages were placed with funds resulting from an error.
  24. All winnings will be credited to the customer’s account. Any winnings credited to an account in error are not available for use. MyBookie reserves the right to void any transactions involving such funds, either at the time or retrospectively.
  25. MyBookie is a recreational sportsbook and will only accept recreational action and players. We reserve the right to close an account and/or forfeit winnings whenever we have identified any behavior that is deemed “non-recreational.”
  26. Steamers and/or originators are not accepted. If an account happens to fall under any of those 2 categories, management reserves the right to revoke free plays, cash bonuses, and winnings, and to limit or close the account.
  27. MyBookie defines “playing steam” or “chasing steam” as follows: Deliberately wagering on a line that is moving across several betting offices before MyBookie has moved it with the purpose of gaining an advantage. This is also known as “playing moves.”
  28. MyBookie requires equal dollar amounts of action between full games and derived events. Derived events include but are not limited to: live betting, quarter betting, team props, player props and minor league sports determined at the bookmaker’s discretion.
  29. MyBookie reserves the right to suspend any account based on abusive behavior from the customer toward any MyBookie staff member. The account may be re-opened after MyBookie has issued a warning to the client. However, if such abusive behavior continues, management reserves the right to terminate the account permanently.
  30. House Rules will supersede any verbal or written offering of any MyBookie staff member.
  31. For MyBookie recreational or exotic markets (props), all bets placed on or after an event’s result becomes public knowledge will be graded as “no action.”

Legal Use of the Website

  1. MyBookie’s products and services may not be legal in some jurisdictions. The availability of the website does not constitute an offer, solicitation, or invitation by us for the use of or subscription to betting, or other services in any jurisdiction where these activities are prohibited or regulated by law.
  2. It is the players’ responsibility to determine the law that applies in the country or jurisdiction where they reside.
  3. MyBookie monitors all accounts. If it becomes apparent that a player is accessing and using our services from a country or jurisdiction in which the use of the website is not legal, we reserve the right to cease the service and close the account.

Bets Placed By Phone

  1. When calling MyBookie, the client must give their personal account number and password before placing a wager or gaining access to account information.
  2. MyBookie records all conversations in case they are needed to settle any discrepancies originating from a phone call. MyBookie will listen to the recording in order to settle any disputes. After reviewing the recording, MyBookie will adjust accordingly.
  3. MyBookie’s customer service agents will give customers placing wagers via phone call a final “read-back.” It is up to the customer to listen carefully and verify that the customer service agents have read back the wagers correctly.
  4. One the customer confirms a read-back, all wagers will be finalized. The only way a wager will be canceled after a customer confirms a read-back is if the customer places a wager on the opposite side of the original wager.
  5. If a customer has placed a dollar amount on a wager and the phone call is disconnected or lost, the client will have to call back before post time to assure that the wager was accepted and finalized.
  6. MyBookie accepts a $25 minimum on wagers placed on the phone for sporting events.
  7. All actions require customers to provide the correct username and password for their account.

Bets Placed on the Internet

  1. Customers must log in using their personal account number and password to wager or access their account information.
  2. It is the client’s responsibility to keep their password secure. All wagers placed in the account will be binding. Any unauthorized use of an account is the sole responsibility of the account holder. MyBookie can not be held liable.
  3. It is the client’s responsibility to review wagers before submitting them and before logging out to make sure all bets are placed correctly. All wagers placed on the internet are final and cannot be changed or deleted.
  4. The standard minimum wager on a sporting event is $2 online, although the minimum can vary depending on the odds and lines taken.

Horse Wagering

MyBookie offers daily horse racing from various tracks around the world. You can call our wagering line to place your bets or you may access our online Racebook. All horse wagers will follow the rules detailed here:

  1. MyBookie will place a time stamp on all horse wagers. Customers must place wagers 2 minutes prior to the start of any race.
  2. Bets will not be accepted after post time. If a race starts before the advertised post time, and for that reason, the customers are able to place wagers after the race has started, MyBookie will void all wagers.
  3. MyBookie will not be liable for wagers that customers unsuccessfully try to enter before post time. We recommend that our clients check their pending wagers before logging out of their accounts to ensure the wagers were placed correctly.
  4. All wagers are final once they have been confirmed and submitted.
  5. We reserve the right to change, modify, add, or remove customers from our rebate programs at any time.

Rules regarding criminal activity, fraud, and collusion

  1. MyBookie reserves the right to suspend your account pending review if we have reasonable cause to believe that you are involved in any type of criminal activity, fraud, or collusion. We also reserve the right to freeze your account balance and/or close your account permanently. We reserve the right to deduct from your account any payouts, bonuses or winnings due to activities which include:
  2. Being linked to any form of collusion, cheating, unfair or deceitful practices, or any other criminal activity.
  3. Bets placed, or games played, on which you have maliciously gained an unfair advantage on bets or games using collusive or deceitful practices.
  4. That you have been found to engage in deceitful or collusive behaviors at other online gaming businesses, including chargebacks, or any criminal activities that we deem harmful to our establishment.
  5. We become aware that you have “charged back,” or denied any purchases or deposits that you make to your account.
  6. Fraudulent practice, which is defined as any activity using stolen, cloned or otherwise illegal credit or debit cards to fund an account.
  7. Criminal activity, which is defined as money laundering or any other illegal activity.
  8. Unfair advantage, which is defined as the abuse of a fault, loophole, or error in our software. This also includes the use of computers known as “bots,” robots, or spiders.
  9. Collusion, which is defined as the use of multiple accounts to gain an unfair advantage, as defined in these rules and limits per account. This includes the use of beards and movers as a way to place wagers.
  10. We will conduct a thorough review of an account in which we believe collusion, cheating, fraud, or illegal activities have taken place.
  11. We reserve the right to inform our business units, processing companies, electronic payment providers or other financial institutions of any unlawful, fraudulent, or inappropriate activity.

The formula for rollover calculation for free play, match play or cash bonuses at MyBookie is as follows:

Original deposit + transfer fees (when applicable) + bonus amount given, multiplied by the rollover requirement of the bonus.

NOTICE: Maximum winnings permissible from any wager made with a bonus are $5,000 USD and any amount won above this figure will be overturned. All rollover and hold periods must be accomplished before a payout can be made.

  1. MyBookie bonuses are subject to the following rules and regulations. Promotions and bonuses are restricted to one per deposit, person, account, household, email, telephone number, singular payment account, and shared computer, such as a school, public library, or workplace computer. MyBookie does not make exceptions to this rule.
  2. All promotions exist for recreational players only. MyBookie reserves the right to refute or reverse any bonus given to any customer at any time if we determined that the customer is not eligible to take part in such promotion. Or if the customer was found to have abused our bonus and promotions programs. Management reserves the right to refute or retract promotions at any time, to any customer, regardless of the situation.
  3. A member that opens multiple accounts for the purpose of receiving multiple bonuses is in violation of these bonus policies. If a member engages in this activity, all accounts will be subject to immediate closure.
  4. If a member controls multiple accounts, all promotional bonuses, credits achieved, and winnings produced from the account will be void and subtracted from the account.
  5. Customers wagering on steam plays or participating in a gambling organization, or who misuse our bonus and promotions program, will have all promotions canceled. Those customers will forfeit all winnings from promotions.
  6. MyBookie only offers bonuses on new money deposited to an account. If a client has recently withdrawn funds from his or her account, the client will be required to make up the total amount of the payout in deposits before being eligible for a bonus.
  7. Bonuses are not credited automatically. You must contact customer service upon having made a deposit in order to receive any bonuses or promotions.
  8. Customers cannot retroactively forfeit a bonus after receiving one. Customers must follow all terms and conditions regarding bonuses before MyBookie will issue any payouts.
  9. For rollover determinations, the lesser amount between the ‘risk’ and the ‘win’ on each eligible wager will apply toward the requirement.
  10. Management reserves the right to refute or retract any bonus, at any time, to any customer it believes is not eligible to receive such promotions.
  11. The ‘risk’ amount of a free play does not count toward any of the rollover.
  12. Rollover means you must wager the quantified amount at least that many times before requesting a payout. For example, a customer deposits $100 and receives a 10% ($10) re-up bonus with a 5x rollover prerequisite. That customer needs to put $550 in action before requesting a payout. ($110, deposit + bonus, x5.)
  13. Once you receive a bonus, you cannot request a payout until you meet the rollover obligation.
  14. Rollover calculations start from the moment a customer places their first post-deposit wager, unless otherwise specified in the bonus terms and conditions.
  15. Rollover calculations do not include any pending wagers. Only settled wagers with a status of win or loss count toward the rollover requirement.
  16. Wagers that result in a termination due to a postponed event, or wagers that result in a push or no action, do not count toward the rollover requirement.
  17. Should a free-play wager result in an annulment or No Action, the customer must contact our wagering department via phone or email to get the amount refunded to their free-play balance.
  18. If a customer with an ongoing balance from a previous deposit funds his or her account again, and one or both of the deposits are associated with a bonus, he or she must finish all rollover requirements and holding periods before requesting a payout.
  19. Customers given promotions, including No Deposit promotions and contest winnings from affiliates or sponsor sites, must comply with all terms and regulations of such promotions before requesting a payout.
  20. Promotions cannot be used in conjunction with other bonuses or promotions.
  21. Restrictions apply on circled and limited games.
  22. MyBookie considers wagering on both sides of the game using any form of promotional money (free play or cash bonus) to be duplicitous conduct. This includes making bets of this nature through any of our affiliate sites. Any money won from playing both sides of the same game will be deducted, along with any other promotional money endorsed to the customer. It may also result in annulment of the client’s wagering account, and the client could accrue additional penalties based on the offense.
  23. Wagering on both sides of the same game for the sole determination of finishing a rollover obligation is absolutely forbidden. Such wagers will not count toward the rollover requirements. Any winnings resulting from such activity will be overturned.
  24. MyBookie reserves the right to cancel or modify all promotional offerings and policies without warning or prior notice.
  25. MyBookie reserves the right to remove the availability of all offers to a customer at any time.
  26. These bonus and promotion rules will supplant any verbal or written offering by any MyBookie employee.

How Casino Bonuses Work

In order to understand how our Casino bonuses and offers work, we have compiled a short list of certain words and terms with which you need to be familiar before starting to play for real money.

Here’s a brief look at these terms and their respective meanings, per the Casino bonuses and offers at MyBookie.

  1. Bonus Balance: This refers to any bonus winnings that haven’t met wagering requirements on our site. It also refers to bonus money received in your account.
  2. Cash Balance: This is any balance that is available on your account for immediate withdrawal by the player or user. The cash balance usually consists of accumulated winnings, deposited funds, and bonus money that hasn’t met wagering requirements on our site.
  3. Total Balance: This is the sum total of the cash and bonus balances in your account.
  4. Wagering Rollover Requirements: This refers to the amount of money a player needs to bet in order to release it for withdrawal.
  5. Why are wagering requirements used?
    Every gaming site and online casino uses a set of wagering (“rollover”) requirements to help prevent fraud and abuse of bonuses. Without these requirements, anyone could request payouts, or even get a bonus without playing. That undermines the logic and fundamentals behind running online casinos and gaming sites.

    How Casino Bonuses Work

    In order to understand how our casino bonuses and offers work, we have compiled a short list of certain words and terms that you need to familiarize yourself with before starting to play for real money.

    Here is a brief look at these terms and their respective meanings as per the casino bonuses and offers at MYBookie.ag.

    Bonus Balance: This refers to any bonus winnings that haven’t met wagering requirements on our site and bonus money received in your account.

    Cash Balance: This is any balance that is available on your account for immediate withdrawal by the player and/or user. The cash balance usually consists of accumulated winnings, deposited funds and bonus money that haven’t met wagering requirements on our site.

    Total Balance: This is the sum total of the cash plus bonus balances in your account.

    Wagering requirements: This refers to the amount of money a player needs to bet in order to release it for withdrawal and the total sum winnings into Cash Balance.

    Why are wagering requirements used?

    Every gaming site and online casino has a set of wagering requirements to help in the prevention of possible fraud cases and abuse of bonuses. Without these requirements, anyone could end up requesting for payments or even get a bonus without playing, and that beats the necessity, logic and fundamentals of running online casinos and gaming sites.

Entry Period

Registration Begins: Wednesday, December 6th, 2017 at 6:00pm (EST) Registration Ends: Sunday, December 10th, 2017 at 11:59pm (EST) Tournament Ends: Monday, December 11, 2017 at 11:59pm (EST)

Prizepool:

$25,000 in prizes

  1. Participants must be at least 18 years old to participate in this tournament.
  2. Entry into the tournament is for customers with verified MYBookie accounts only.
  3. Players will participate in the tournament with funds added in the Bonus Tab, after the deposit using the promocode is accepted.
  4. Prize pools will be divided between the top 50 players in each tournament.

Eligibility, Tournament Play and Scoring

  1. Participants must redeem the coupon code corresponding to the tournament they wish to enter at the time of the deposit in order to be eligible.
  2. Only 1 coupon redemption allowed per tournament.
  3. Casino Bonus Money is not cashable and only allowed on the blackjack games provided under the Bonus Tab. All action on other games will not count toward the tournament.
  4. This tournament will consist of earning points for every dollar wagered, the top 5 players will be added to the leaderboard daily. At the end of the tournament, the top 50 players of each tournament are guaranteed to be a winner of the given prizepool.
  5. Each player will be provided with $1,000 in non-withdrawable tournament chips. These tournament chips have no cash value and will be used for tournament play only.
  6. Prizes will be issued upon tabulation of the final round of play.
  7. The prize structure is as follows: $25,000 Blackjack Tournament Prize Structure between three separate tournaments.
  8. In the event of a tie the following method may be utilized: for example, if two (2) players tie for 1st place, the two players would be the 1st and 2nd place winners and split the prize money equally (if applicable).
  9. Prizes are not transferable.
  10. All winnings will have the standard fifty (50) time roll over requirement before they can be withdrawn.
  11. Free Spins are complementary to the tournament and can be played out at anytime in any of our amazing 3D Slots.
  12. In order to participate in the $15,000 tournament player must use code DEAL500 and deposit a minimum of $500
  13. In order to participate in the $7,500 tournament player must use code DEAL250 and deposit a minimum of $250
  14. In order to participate in the $2,500 tournament player must use code DEAL100 and deposit a minimum of $100
  15. Prize Breakdown by Tournament

$15,000 Prize Pool

1st place: $5,000

2nd place: $3,000

3rd place: $1,750

4th place: $1,250

5th place: $500

6th-10th places: $200 (each)

11th-20th places: $100 (each)

21st-50th place: $50 (each)

$7,500 Prize Pool

1st place: $3,000

2nd place: $1,500

3rd place: $750

4th place: $400

5th place: $225

6th-10th places: $75 (each)

11th-20th places: $50 (each)

21st-50th place: $25 (each)

$2,500 Prize Pool

1st place: $1,000

2nd place: $500

3rd place: $250

4th place: $125

5th place: $75

6th-10th places: $20 (each)

11th-20th places: $15 (each)

21st-50th place: $10 (each)

  • Upon creating a real money account on our site, you may receive a 100% first-deposit bonus, which allows your first bankroll at MYBookie.ag to increase up to $500.
  • Wagering Requirements: 50 times the bonus money plus one time the initial amount of deposit. For example: Make a $500 deposit and receive a $500 bonus, giving you a total of $1000. 500 X 50 + 500 = $20,500. (while playing any game that has a 100% contribution rate towards bonus roll over).
  • Prior to accepting any bonus, make sure you understand and agree to all policies. If you have any questions regarding our policies email Player Services department at promo@mybookie.cr
  • Request a 30% reload bonus when you make your subsequent deposits and receive up to $300 extra cash to play with in the casino. For example: deposit $1000 on your requested reload and receive a $300 bonus, giving you a total of $1300 to play with.
  • Wagering Requirements: 50 times the bonus money plus one time the initial amount of deposit. A $1000 deposit may receive a $300 bonus, giving you a total of $1300. 300 X 50 + 1000 = $13,000. (while playing any game that has a 100% contribution rate towards bonus roll over).
  • If you have any questions regarding our policies email Player Services department at promo@mybookie.cr
  • No-deposit bonus money can be used with all casino games, unless stated otherwise.
  • The wagering requirement for the no-deposit bonus money is usually fifty (50) times the amount you have received.
  • If you have any questions regarding our policies email Player Services department at promo@mybookie.cr
  • No-deposit bonus money can be used with all casino games, unless stated otherwise.
  • • The wagering requirement for the no-deposit bonus money is usually fifty (50) times the amount you have received.
  • Cash Back Bonuses apply on specific games and specific dates. Players will be notified either by email, SMS or banners across the site when cash back bonuses will apply.
  • Cash back rebate maximum is $100 unless otherwise stated.
  • The wagering requirement for the cash back bonus money is usually fifty (50) times the amount you have received. This will be credited in the Casino Bonus section. And certain games will contribute more than others towards roll over requirement purposes.
  • We reserve the right to modify or cancel this promotion at any time.
  • Cash Back Rebates are based on Net Losses for the specified game or games.
  • We reserve the right to modify or cancel this promotion at any time.
  • Cash won when playing in tournaments will be credited to your account as bonus money, unless stated otherwise. The wagering requirement for the tournament winnings and bonuses is also 50 times the amount you have received.
    • Given that our promos are usually unique, you may be required to add a promo code. Our system will ensure that any relevant rollover requirements are taken care of based on the following terms:

      • All bonuses, special offers and promotions are subject to specific terms and conditions in the site, and any additional bonus that is credited to a player must be used in accordance to these terms. MYBookie.ag reserves the right to modify or remove any bonus, special offer and/or promotion at any given time, including any terms and conditions that rule over these promos.
      • If we find any reason to believe that a player is abusing or attempting to abuse any bonus, MYBookie.ag reserves the right to withhold, cancel or prevent users from getting the bonus, special offer or promotion in question. MYBookie.ag also reserves the right to rescind any related policy with respect to the player in question, or even going as far as closing/blocking the player’s access to his/her account.
      • The minimum amount of deposit money required for eligibility to any bonus is $50 via Credit Card (Visa/MasterCard), unless stated otherwise.
      • Players using proxies or virtual private networks (VPNs) to participate in jackpots, tournaments and games that they would have otherwise not been able to take part in will be considered to have breached our Terms and Conditions. And as a result, MYBookie.ag reserves the right to withhold or cancel all deposits and/or winnings for the player in question.
      • Similarly, if you reside in a country where real money casino action is not allowed, yet you participate in jackpots and other promos that you would have otherwise not been able to take part in; MYBookie.ag reserves the right to withhold or cancel all your deposits and/or winnings.
      • All Real Money Players are strictly entitled to One (1) welcome bonus. Players who make their first deposit, yet they already have/had another account with us, will not be entitled to receiving an additional welcome bonus, unless decided otherwise by the company.
      • All players are allowed to participate in a given promotion just once. The only exception here is for periodic promotions that occur repeatedly after specified durations (weekly, monthly, bi-annually etc).
      • MYBookie.ag reserves the right to void any multiple bonus requests received from the same account, device, IP address or household. If we detect such requests and participations, MYBookie.ag may block the player(s) from being eligible to take part in bonus/promotion event in future. Furthermore, any funds on the account(s) in question may be frozen by us.
      • Each player is allowed to have a single account with MYBookie.ag, which also means that each offer in the company is limited to one per person. For clarification purposes, kindly take note that this clause means that you are entitled to one offer per household address, email address, IP address, telephone number and payment method (i.e. debit or credit card). This rule further means that accounts on shared computers (at home or workplaces) will also be treated as being as single account with permission to access any offer just once. MYBookie.ag reserves the right to withdraw the availability of any offer or all offers at any time, be it to one player or group of players, at the company’s sole and absolute discretion.
      • MYBookie.ag reserves the right to use and publish any player names on its website, social media pages and/or other affiliated pages in any announcements regarding big wins (like jackpots).
      • MYBookie.ag’s fraud and security department reserves the right to use the following information in the bid to verify a user’s identity: user name, e-mail address, mailing address, IP address, computer address, credit/debit card number and any other type of identification deemed necessary by the company.
      • All bonuses and promotions issued by us, along with any possible bonus winnings from those promos, cannot be paid out unless the wagering requirements are met by the player.
      • The wagering requirement on all bonus money earned from all bonus incentives and competition winnings issued to players is fifty (50) times the bonus amount plus one time the deposit amount, unless stated otherwise. Duly note that any wagers placed Live Casino Games, Craps and all progressive jackpot games, do not fulfill player’s obligations towards wagering requirements. Additionally, any bets placed on opposing even money bets, such as all side bets on roulette and red/black, will not be counted towards the fulfillment of bonus wager requirements.
      • Any withdrawal request made whilst a bonus is active on the account will only be allowed if the Player agrees to forfeit any attributable bonus funds and winnings accrued whilst the bonus has been active. However, if any of the bonus funds have been played then the player will not be able to forfeit the bonus or request a withdrawal from the account.
      • Whereas most of our games contribute to wagering requirements, there are select games that may have a higher contribution compared to others, as is exemplified in the chart below:

    Wagering Contributions

    % Contribution

    Craps, All Progressive Jackpot Games

    0%

    Pirate 21, Blackjack Super 7, Pai Gow, 21 Burn, Ride’m Poker, All forms of Keno, Red Dog, Pontoon, Top Card Trumps

    5%

    Baccarat, Blackjack (American & European), Poker 3, Oasis Poker, Single Deck Blackjack, Triple Edge Poker, Caribbean Poker, Three Card Poker, Video Poker (All types)

    10%

    Roulette (All versions), Draw High-Lo, 3 Card Rummy, Virtual Racebook

    20%

    Scratcherz, Predictor, Slots & 3D Slots (progressive jackpot games excluded)

    100%



    • Please note that there may be exceptions to the above categories. Some games are excluded from bonus play roll over requirements and if there would be any winnings obtained from these games a bonus may be removed from the players balance.
      • For example, after receiving $10 bonus with a 50x roll over requirement ($10 x 50 = $500 roll over requirement), the player can meet the roll over requirement in the following way.
        • By wagering $500 on Slot games (100% contribution, slots with progressive jackpots excluded.)
        • By wagering $2,500 on Video Poker ($500 / 20% = $2,500)
        • By wagering $5,000 on Baccarat, Blackjack (American & European), Poker 3, Oasis Poker, Single Deck Blackjack, Triple Edge Poker, Caribbean Poker, Three Card Poker ($500 / 10% = $5,000)
    • There are also wagering requirements that include the value of the deposit such as sign-up bonuses and reload bonuses. Players will receive their bonus triggered by their deposits and must play the bonus 50x and the deposit amount must be played at least once.
      • For example, a player requests the 100% Sign-up bonus with a 50x Roll Over requirement:
        • $10 deposit made will grant player with an additional $10 in bonus funds. ($10 x 100% = $10 Bonus)
        • The wagering requirement will be $10 x 50 + $10 = $510
    • All bonuses and offers available in our site are intended for recreational players, so the company may use its discretion to limit the eligibility of players to participate in part or all of certain promotions.
    • Cash won when using free spins will be credited to the player’s account as bonus money and will therefore be subject to the company’s standard wagering requirement of fifty (50) times.
    • Cash won when playing in tournaments will be credited to the player’s account as bonus money and will therefore be subject to the company’s standard wagering requirement of fifty (50) times.
    • Any attempt to get additional benefits or abuse bonuses or promos at MYBookie.ag will result in the suspension and/or termination of the player’s account.
    • If a player decides to withdraw money from his account before meeting the requirements; any bonus money received, including any winnings, will be returned to MYBookie.ag.
    • Players eligible for a bonus or bonuses will receive confirmatory emails/SMS from the company regarding these bonuses. Most of these bonuses are usually valid for a specific period, so players are reminded to check their emails for offer details and T’s & C’s in a timely manner. Only the recipient(s) of these emails or text messages are considered eligible for the specific bonus/promos in question.
    • If we decide that a player is not eligible for a specific bonus/promotion/offer due to one reason or another, MYBookie.ag reserves the right to exclude you from that bonus program without having to provide you with any further explanations or reasons.
    • All bonus money (including bonus money won from playing in tournaments) expires 90 days after the money has been credited to your account. Kindly note that, if the wagering requirements for that bonus money have not been met within the 90 days, the bonus amount that has not yet been cleared as per the terms and conditions will be subtracted from your account balance.
    • Unless stated otherwise, all MYBookie.ag promotions automatically expire after 60 days.
    • MYBookie.ag reserves the right to modify, cancel, and/or withdraw any promotion at any given time without prior notice.
    • MYBookie.ag reserves the right to withdraw any bonus and any possible bonus winnings if any of the company’s terms and conditions are breached. Kindly take note that Players will be additionally responsible for any costs incurred as a result of breaching the terms and conditions.
    • MYBookie.ag reserves the right to seize funds held in any account to recoup for any possible losses incurred as a result of breaching the terms and conditions.
    • MYBookie.ag reserves the right to revoke and/or cancel bonuses that may have been obtained through the abuse or misuse of the company’s services.
    • Any player can exclude himself/herself from receiving MYBookie.ag’s promotions at any time by submitting a request on the same to our customer support at casinoclaims@mybookie.cr. Note that this action can be undone at any time by simply contacting our customer service once again.
    • Each player’s account is made up of both cash and bonus balances. If you place a bet on casino game using only bonus funds and win the wager, you will only be allowed a maximum withdrawal of $100 in winnings (depending on your account’s preferred currency). In the event that your winnings exceed $100, you will only receive $100 as per our terms and conditions. This limitation also applies to a few of our other offers like the verified progressive jackpot winnings that are derived from bonus funds.
    • Only bets with Available funds effectively increase the size of jackpot prizes. The available jackpot prizes do not increase from wagers made with free spins, bonus funds or other free plays.
    • If we find reasons to believe that a player has been misusing our welcome bonuses or has executed any other unfair advantage action in bad faith; then MYBookie.ag reserves the right to block, terminate the account(s) in question, and/or forfeit any obligations to refund any available balance to the player.
    • If we find reasons to believe that one or more accounts are colluding for an unfair advantage, then MYBookie.ag reserves the right to block, terminate the account(s) in question, and/or withhold any funds available in the account, including the initial deposit and/or winnings.
    • If you reside in a country where real money casino action is not allowed, yet you participate in jackpots and other promos that you would have otherwise not been able to take part in; MYBookie.ag reserves the right to retain or withhold all your winnings and deposits.
    • No minimal risk wagering options, like betting red and black, are considered as contributing towards any part of a promotion, including the accumulation of any points or any bonus wagering requirements. Players who are believed to be using minimal risk wagering techniques to redeem cash prizes and/or bonuses run the risk of having their cash prizes, bonuses and any subsequent winnings voided by MYBookie.ag.
    • General Terms and Conditions of MYBookie.ag duly apply to all the bonuses and promotions offered on the Website.
    • MYBookie.ag also reserves the right to restrict specific types of bets from contributing to wagering requirements and to withhold all winnings and/or stop any withdrawals for Irregular Play. In this case, Irregular Play refers–but isn’t limited–to any one or more of the following five types of casino play actions:
      1) Decreasing the amount of money you wager by 50% or more after a win while your bonus is still active.
      Example: Betting $100 on a game, winning the bet, and then reducing the stake amount to $50 or less on the subsequent games.
      This wagering behavior isn’t consistent to be in line with the behavior of recreational players, and is therefore considered as an act of " Bonus Fishing" otherwise known as “Professional Bonus Play.’ This action gives undue advantage to the player, where the betting pattern seeks to cheat the system into clearing a bonus wagering requirement and abusing a bonus.
      2) Wagering more than 25% of your entire bankroll on a single game while the bonus is still active IF your account balance is over 100 units.
      Example: If your balance is $500 and you wager $250 on a single game with the aim of meeting a bonus wagering requirement.
      This wagering behavior isn’t consistent to be in line with the behavior of recreational players, and is therefore considered as an act of "Bonus Fishing" otherwise known as “Professional Bonus Play.’ This action gives undue advantage to the player, where the betting pattern seeks to cheat the system into clearing a bonus wagering requirement and abusing a bonus.
      3) Dramatic, often extreme, changes in your betting actions while a bonus is still active.
      Example: After wagering and winning with a bonus on bet types (like low risk bets such as red/black wagers) that don’t contribute to the bonus wagering requirement, the player switches into placing a variety of bet types that suddenly contribute to the bonus wagering requirement.
      This wagering behavior isn’t consistent to be in line with the behavior of recreational players, and is therefore considered as an act of "Bonus Fishing" otherwise known as “Professional Bonus Play.’ This action gives undue advantage to the player, where the betting pattern seeks to cheat the system into clearing a bonus wagering requirement and abusing a bonus.
      4) Moving from wagering types that have a low-weighted wagering requirement (mostly 25% or less) to a bets that have a high-weighted requirement.
      Example: Placing a bet on a game that has a weighting of 25% or less, and then moving your original stake plus winnings to a bet type that contributes at a faster and high-weighted rate towards the wagering requirement.
      This wagering behavior isn’t consistent to be in line with the behavior of recreational players, and is therefore considered as an act of "Bonus Fishing" otherwise known as “Professional Bonus Play.’ This action gives undue advantage to the player, where the betting pattern seeks to cheat the system into clearing a bonus wagering requirement and abusing a bonus.
      5) Placing Low risk Roulette bets: Entails a bet spread combination on Roulette games that generally cover 25 or more (67%) of the 37 unique number spots on the table.
      Example: Placing low risk bets that enable you to cover 25 of the 37 possible outcomes on the roulette table.
      To avoid punishment for this action (especially if you did it unknowingly), a player may request the company to remove the resulting bonus from his/her account. You should, however, note that this removal may include any winnings obtained from such a bonus.

       

    The following terms and conditions apply to all the promotions offered at MYBookie.ag. Please remember to read our general terms and conditions on top of these specific T’s and C’s for promotions.

    • Promotions are designed for real money players who are looking to continue their play and membership at our online casino. MYBookie.ag reserves the right to limit or even block players or player groups that are suspected to abuse the promotions or that have a previous record of engaging in abuse or fraudulent behavior with regards to the promotions. Any winnings obtained from such abuse will be voided and/or withheld by the company.
    • Unless stated otherwise, most promotions can only be used once per player, e-mail address, household address or IP address. MYBookie.ag reserves the right to enforce or implement further limits to accounts that have violated this rule, including shared computers like in university campuses, public libraries and workplace, etc. In addition, if a player claims a promo or bonus that is not entitled to him/her, MYBookie.ag reserves the right to forfeit all winnings obtained from that action, though the original deposit may be returned to the player.
    • Promos cannot be used in conjunction with any other offers on the Website. In addition, all promotional offers are only available for use by the player to whom the offer was issued to. If a bonus is requested while having a pending balance or withdrawal, and without previous authorization, all the winnings will be forfeited and all the successive deposits will be returned to the player.
    • Once accepted, all bonuses are deemed non-withdrawable. If a player wins a wager, the winnings will be paid into the real account balance in real cash.
    • All bonuses must to be used within 60 days after being credited to the account. If not used within the specified duration, they may be removed from the account.
    • Unless stated otherwise, the wagering requirement for all promotions and related incentives is fifty (50) times the deposit amount plus bonus.
    • All bets placed on even money events, like red and black on roulette, do not count counted towards the fulfillment of bonus wager requirements
    • MYBookie.ag will only ship, send or mail winnings to the registered address destination or requested address, irrespective of the player’s location or country of residence. If we cannot deliver the player’s winnings due to any circumstances, MYBookie.ag reserves the right to offer winners an alternative prize or bonus of similar value (including a monetary consideration).
    • All decisions made by MYBookie.ag are final and the company reserves the right to alter promotional terms and conditions at any time without prior notice.
    • All Players must be aged 18 years and above to enter any promotional competitions. Any promotional winnings obtained by players under the age of 18 years will be declared void.

     

    1. All deposits are subject to management approval. MyBookie reserves the right to accept, deny, or reverse any deposit.
    2. If your initial credit card deposit is for the maximum allowed, your initial bet should be split into at least 2 relatively equal bets on separate events. In the event that funds are not split into at least 2 separate bets, the account may be deemed “non-creational” and management may decide to void the wagers and return the deposit.
    3. The use of credit cards and other electronic payment methods is restricted to one account. Meaning, the same credit card number or bank account cannot be used by more than one client.
    4. The name associated with each credit card used to make deposits must be the same name registered to the MyBookie account. Third-party credit card deposits are not allowed. Any third-party deposits that a customer makes in error will be considered invalid. MyBookie will void any winnings resulting from such deposits.
    5. Deposit limits vary depending on the method used. Management must approve any limit increase. MyBookie reserves the right to request sufficient documentation from any customer to validate the identity of the client before increasing any limits. Providing documentation will not guarantee any increase in deposit limits.
    6. Deposit options may vary depending on your location. For a complete list of deposit options, please contact our customer service team at 844-866-2387 or at help@mybookie.cr.
    7. Any customer found to be committing fraud of any kind with credit cards or any other electronic payment method will be subject to criminal and/or civil prosecution.
    8. Customers will automatically forfeit all winnings resulting from the illicit use of credit cards (or any other electronic payment method).
    9. The descriptor on your credit card billing statement may vary from one transaction to the next as we use different processing companies. If you are unsure about a charge reflected on your statement, please contact our security department at help@mybookie.cr.
    10. Credit card deposits are subject to a 30-business-day hold before any payout can be processed.
    11. Currently, the default currency in our cashier is U.S. dollars. If your account is in a different currency, you must contact our customer service department prior to any deposit to receive the proper instructions.
    12. Deposits that are not processed through our cashier will not be credited automatically. It is the responsibility of the customer to contact our customer service department in order to inform them of the deposit and to ensure it is credited in a timely manner.
    13. MyBookie is not responsible for deposits made to the customer service department without prior notification.
    14. If funds are credited to a customer’s account in error, it is incumbent upon that customer to notify MyBookie of the error without delay. For accounts with negative balances, MyBookie reserves the right to cancel any pending wagers, whether or not the customer placed those wagers with funds resulting from the error.
    15. MyBookie cannot be held liable for any wagers missed due to a delay stemming from a transaction error or a third-party processor.
    16. MyBookie will cover fees for person-to-person transfers of $300 or more.
    17. MyBookie will not be liable for any additional fees charged by the member’s banking institution. This includes cash advance fees, international processing or currency fees, overdraft fees or administrative banking fees.
    18. MyBookie relies on the service of third-party processors and cannot be held liable for any failure on their part.
    19. The availability of deposit methods are subject to change without prior notice.
    20. The house deposit rules will supersede any verbal or written offering by any MyBookie employee.
    21. Online gaming activities in some jurisdictions may be restricted to government-owned and managed lotteries, sports and hors wagering. In some cases, it may not be permitted. It is the sole responsibility of each customer to inform themselves of their local laws before funding their accounts.
    1. There are several easy deposit methods available in order to fund your MyBookie account. Please feel free to contact us any time at 844-866-2387 should you need help with a deposit.
    2. If you are sending a person-to-person money transfer, you will be charged a fee to send funds. MyBookie will cover the transfer fees on applicable deposits.
    3. If you are using your credit or debit card, please read the deposit policies carefully, as there are certain requirements that you must complete prior to requesting a payout from your account. That includes providing a copy of a valid photo ID, copies of the front and back of each card used, and a signed verification form.
    4. Gambling may be restricted in some jurisdictions and may not be permitted where you live. It is your responsibility to know and comply with any local laws before funding your account.

    Payouts are processed daily on a first come, first served basis. As long as all pre-authorized or pending deposits to your MyBookie account have been settled we can process your payout in as little as 24 hours. Should your account balance drop below the requested payout amount at any point, your payout will be automatically canceled.

    1. The minimum withdrawal amount for all payout options is $100 USD except for Bitcoin, which is $25.
    2. Only members who have made at least one successful deposit are eligible to withdraw funds from their MyBookie account.
    3. New accounts that received a deposit bonus or free play must agree to leave the initial deposit and fees in the account for 30 days.
    4. Customers must roll over all deposited funds at least 1x prior to requesting a payout.
    5. You can request one payout per method per week. If you have a request in process, you need to wait until is completed to submit a new payout.
    6. MyBookie clients can receive a maximum of $2000 (USD) paid out from their casino winnings each week. Kindly note that MyBookie is associated with independent casino providers and internal auditing prevents withdrawals in excess of $2000 within 7 calendar days. In order to offer our players multiple games and casino options, MyBookie must adhere to all rules and restrictions placed by these independent casino providers. Therefore, casino winnings may be subject to other weekly/monthly limits based on the settlement of winnings, jackpots and/or prizes. MyBookie reserves the right to adjust the number of payment requests and/or change payment schedule whenever the case applies. Clients will be informed once their payment completes its review process.
    7. All clients who receive a bonus must complete their rollover requirement prior to a withdrawal request. The rollover is the number of times a client must put into action the total amount of the deposit plus reimbursed fees and bonus. The rollover can only be completed with sportsbook volume.
    8. MyBookie accepts payout requests 7 days a week between the hours of 8 AM and 2 PM EST. MyBookie sends payouts Monday through Friday during regular banking hours.
    9. Any withdrawal request submitted after 2 PM ET will be taken as the next day’s submission.
    10. MyBookie will only process withdrawals in the name of the account holder. In the event that a customer cannot receive the funds in his or her name, MyBookie must receive a written, signed authorization with the name of the person to whom the payout is to be endorsed. In addition, a valid photo ID of the account holder must accompany the authorization form.
    11. If you have pending deposits to your MyBookie account, we cannot process your payout until we receive the funds. This may take up to 5 business days after you make a deposit.
    12. Customers must place all withdrawal requests by going to the cashier section of their accounts and making the request online.
    13. All terms and conditions, including rollovers, play-through periods, and required documentation, must be completed and received before a payout can be processed.
    14. All payout requests have a minimum processing period of 48 hours. The submission of a request does not guarantee an approval.
    15. All payouts are subject to the funds being available in the account at the time MyBookie makes the debit. If funds are not available, MyBookie will cancel the payout request.
    16. MyBookie reserves the right to request an SMS verification and/or proper documentation to verify the account holder’s identity, including a valid photo ID and copies of the credit card(s) before processing a payout. Failure to provide this documentation will result in a cancellation of the request.
    17. Customers are responsible for ensuring that all personal information including physical mailing address, phone number, and email address is updated and correct.
    18. Clients will be required to submit verification at least once prior to any payout request being processed. Verification may be requested either by documentation or via SMS at the sole discretion of MyBookie.
    19. Processing of person-to-person transfer requests make take between 48 and 72 hours, depending on processor availability.
    20. Depending on the deposit method and/or bonuses received, some payout requests may be subject to an additional holding period of up to 30 days.
    21. Payouts may be sent via a different method than the one originally requested. We will notify you of any changes should that be necessary.
    22. Customers may cancel or modify a pending payout request while still under review. Once the request is authorized, it cannot be canceled nor modified. If a customer cancels a payout, any applicable fees will not be reimbursed.
    23. Clients can cancel a person-to-person request free of charge BEFORE the payout has been approved and scheduled.
    24. Any cancelation request submitted after approval may incur additional charges, depending on the payment method.
    25. Withdrawal methods, limits, and fees are subject to change without prior notification.
    26. MyBookie will reverse non-cashable bonuses at the time of a payout.
    27. MyBookie reserves the right to deny, reverse or hold any payout request if MyBookie suspects fraud or if the terms and conditions are violated in any way.
    28. Withdrawal rules will take precedence over any verbal or written offering by any MyBookie employee.
    29. MyBookie reserves the right, at our sole discretion, to terminate or modify these rules at any time without notice.

    Join for Free